This resource supplies executives and managers with specific questions to ask of employees ("What is a recent management decision you didn't understand?"), customers ("Why do you do business with our competition?"), and others, and reveals how to encourage and answer questions on decision making, the future of a particular industry, and job security. Clarke-Epstein is a consultant, seminar leader, and author of several books. She is past president of the National Speakers Association. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Chris Clarke-Epstein is a consultant, seminar leader, and author, A noted public speaker, she is past President of the National Speakers Association. Ms. Clarke-Epstein lives in Wausau, Wisconsin
Distributed by Syndetic Solutions, Inc.
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Preface |
p. XIII |
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How to Use This Book |
p. XV |
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A Warning |
p. XVII |
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Acknowledgments |
p. XIX |
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Introduction: Answers, You Want Answers |
p. 1 |
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The Power and Problem of Why? |
p. 6 |
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1 Questions Leaders Need to Ask Themselves |
p. 9 |
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1. What does leadership mean? |
p. 11 |
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2. How do you feel about being a leader? |
p. 13 |
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3. What do you want to be remembered for? |
p. 15 |
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4. Are you happy? |
p. 17 |
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5. What are you afraid of? |
p. 19 |
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6. Are you sure you want to ask questions? |
p. 21 |
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What did You Learn? |
p. 23 |
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Chapter One Worksheet |
p. 23 |
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